Account verification protects your wallet and payouts
We verify accounts to keep your balance secure and make sure payouts reach the right person. The first time you withdraw, we'll ask for two documents: a photo of your national ID or passport, and a recent utility bill or bank statement showing your address. Upload clear images from your phone—no scans needed. Our team reviews them, usually within a few hours,
and we'll email you once verification is done. After that, your account stays verified and withdrawals move faster. Verification also unlocks higher withdrawal limits and adds a layer of protection if anyone tries to access your account without permission.
- Gather your ID and address proof — You need a photo of your national ID or passport, and a utility bill or bank statement from the last three months.
- Upload the documents from your account — Go to account settings, tap verification, and upload clear photos of each document from your phone.
- We review and confirm — Our team checks the documents to make sure they match your account name. You'll get an email once we're done.
- Your account unlocks full withdrawal access — After verification, withdrawals process faster and you can move larger amounts to your wallet without delays.